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Privacy Policy

1. Responsible body

The entity responsible for the collection, processing and use of your personal data within the meaning of the GDPR is:

 

syesta UG (limited liability)
Owner: Sarika Magill
Johann-Georg-Elser-Straße 9
60438 Frankfurt am Main
Email: hello@syesta.de

2. Collection and processing of personal data

We collect, process and store the following personal data when you use our website or make a purchase from us:

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  • name

  • E-mail address

  • Payment information

  • Delivery address

  • IP address

3. Purposes of using the data

Your personal data will be used for the following purposes:

 

  • Processing and handling of your orders

  • Customer service

  • Sending newsletters, provided you have consented to this.

  • Remarketing and targeted advertising

  • Improving website performance

  • Adjustment of marketing measures

4. Disclosure to third parties

To process your order and provide services, we share your personal data with the following external service providers:

 

  • Payment providers: PayPal, Klarna, bank transfer, iDEAL

  • Shipping provider: DHL

  • Analysis tools: Google Analytics

  • Marketing: Meta (Facebook and Instagram)

 

These service providers process the data exclusively on our behalf and in accordance with legal requirements.

5. Storage duration

We store your personal data for as long as necessary to fulfill the purposes for which it was collected, or until you delete your user account. We also retain data to the extent required by law.

6. Your rights

You have the right to request information about your personal data stored by us at any time. You can also request the correction, deletion, or restriction of the processing of your data. Please contact us at: hello@syesta.de .

7. Cookies and tracking technologies

Our website uses cookies to improve user experience and to display personalized advertising. The following technologies are used in particular:

 

  • Analytical cookies: These cookies help us analyze website usage (Google Analytics).

  • Marketing cookies: These are used to deliver targeted advertising (meta ads).

 

You can adjust your cookie settings at any time via your browser.

8. International Data Transfers

We do not transfer any personal data to countries outside the European Union or the European Economic Area (EEA).

9. Safety

To protect your personal data, we use various security measures, such as SSL encryption, regular updates, and secure servers. Additionally, we adhere to the security guidelines of Google and Meta to ensure the security of your data.

10. Children

Our products are not intended for minors. Therefore, we do not collect any personal data from individuals under the age of 18.

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